Payment methods

Dulzamara S.A.S uses the secure online payment system Payu, with which you can make all your purchases on our website, using your credit cards Visa, Mastercard, American Express and Diners Club.

If you have any questions, you can ask your questions through our page or write to ventas@dulzamara.com
SHIPMENTS Dulzamara guarantees the delivery of the order from 3 to 8 business days after the confirmation of the purchase. Sometimes new features are presented that prevent us from fulfilling our delivery promise; however, we want to guarantee that this time will not exceed a maximum period of 15 days. Orders placed during weekends will be processed the following Monday. Business days are considered Monday through Friday. Orders received after 5:00 p.m (Colombia Time), will be considered as orders of the following day. All our shipments are free.

CUSTOMER SERVICE For customer service inquiries from the Online Store, please contact us: Phone: (4) 5858083 in the city of Medellín. Cell phone: (57) 301 486 7999

E-mail: ventas@dulzamara.com Hours of operation: Monday to Friday from 8:00am to 5:30pm (Colombia Time).